Terms & Conditions
Acceptance of Terms
  • By using Katana, users agree to these Terms & Conditions.
  • SAMURAI PLUS MALAYSIA SDN. BHD. may update terms at any time.
User Responsibilities
  • Provide accurate and truthful information
  • Maintain confidentiality of account credentials
  • Use Katana ethically and legally
  • Not engage in:
    • Fraud
    • Misrepresentation
    • Posting false job information
    • Harassment or misuse of the platform
Service Description
  • Katana provides:
    • AI-powered talent assessments
    • Job matching and profile recommendations
    • Employer dashboards
    • Optional paid subscription features
AI Usage Disclaimer
  • AI interview evaluations are automated and may not be perfect.
  • Scores and rankings are advisory, not absolute career evaluations.
Payment & Subscription
  • Fees are charged according to the selected plan.
  • Subscriptions renew automatically unless canceled.
  • No refunds except as described in the Refund Policy.
Account Suspension
  • We may suspend or terminate accounts for:
    • Fraudulent activity
    • Abusive behavior
    • Violation of laws or platform rules
    • Payment disputes or chargebacks
Limitation of Liability
  • We are not responsible for hiring outcomes, job offers, or employer decisions.
  • Katana is provided “as-is,” with no guarantee of uninterrupted service.
Governing Law
  • These Terms are governed by the laws of Malaysia.
Summary
  • Using Katana = accepting these terms
  • Users must behave legally and honestly
  • AI scoring is supportive, not definitive
  • No refund except billing errors
  • Malaysian law applies